c7c Terms & Conditions

📄 Full Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the c7c website accessible at https://c7c.onl and all associated services, products, and features offered thereon.
• "Account" means a registered player account created on the Platform.
• "Player" or "You" means any individual who registers an Account or accesses the Platform.
• "c7c", "We", "Us", or "Our" means the operator of the Platform.
• "Balance" means the total real-money funds held in a Player's Account at any given time, excluding bonus funds.
• "Bonus Funds" means promotional credits awarded to a Player's Account that are subject to wagering requirements before they may be withdrawn.
• "Wagering Requirement" means the number of times a bonus amount must be staked before the resulting winnings become eligible for withdrawal.
• "Bangladesh Standard Time (BST)" means the time zone UTC+6 applicable to Bangladesh.

2. Eligibility

Access to and use of the c7c Platform is subject to the following eligibility requirements, all of which must be satisfied before an Account may be opened or maintained:

• You must be at least 21 years of age. c7c enforces a strict minimum age policy and will request proof of age documentation at any time. Players found to be under 21 will have their accounts immediately closed and all funds forfeited.
• You must be a natural person acting on your own behalf. Corporations, trusts, and other legal entities may not register Accounts.
• You must provide accurate, complete, and truthful information during registration and throughout your use of the Platform. Providing false information is grounds for immediate account termination.
• You must not be a citizen or resident of a jurisdiction where accessing online gambling services is prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• You must not be a current employee, contractor, director, or officer of c7c, or a close family member of any such person.

3. Account Registration and Verification

To access the full range of services on the c7c Platform, you must complete the registration process and create an Account. During registration, you will be required to provide a valid mobile number, a unique username, and a secure password. You agree to keep all Account information current and accurate at all times.

c7c reserves the right to conduct identity verification at any point. This process may require you to submit a copy of a government-issued national identity card (NID), passport, or driver's licence, together with proof of your registered payment method (such as a screenshot of your bKash or Nagad account showing the registered mobile number). Failure to provide requested verification documents within the specified timeframe may result in suspension of your Account and withholding of any pending withdrawals.

You are responsible for all activity conducted through your Account. If you believe that your Account has been accessed without your authorisation, you must notify c7c support immediately at [email protected]. c7c will not be liable for any losses arising from unauthorised access that was not promptly reported.

4. Deposits and Payment Methods

c7c accepts deposits in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200. There are no fees charged by c7c on deposits; however, your mobile financial service provider may apply their own transaction fees, for which c7c bears no responsibility.

All deposits are credited to your Account in real time upon confirmation from the payment provider. In the event of a delay, you should contact c7c support with your transaction reference number. Do not attempt to deposit a second time before confirming whether the first deposit was processed, as duplicate deposits will not automatically be refunded.

c7c reserves the right to add, remove, or modify available payment methods at any time without prior notice. Changes will be reflected on the Platform's deposit page as soon as they take effect.

5. Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳500. Withdrawals are processed to your registered bKash, Nagad, Rocket, or Upay account within the timeframes described on the withdrawal page, typically within a few minutes to a maximum of 24 hours for standard requests.

Before processing any withdrawal, c7c may require completion of identity verification as described in Section 3. c7c also reserves the right to apply enhanced due diligence checks where a withdrawal amount exceeds ৳50,000 in a single transaction or ৳200,000 in a rolling 30-day period.

Withdrawals of bonus-derived winnings are only permitted once the applicable wagering requirement has been met in full. Attempting to withdraw before fulfilling wagering requirements will result in the bonus and any associated winnings being forfeited.

c7c will not process withdrawals to third-party accounts or payment methods that are not registered in the Account holder's name. Any withdrawal request that cannot be matched to a verified payment method will be declined until verification is completed.

6. Bonuses and Promotions

c7c offers various promotional bonuses, including but not limited to welcome deposit bonuses, reload bonuses, cashback offers, and tournament prize pools. All bonuses are subject to the specific terms and wagering requirements stated on each promotional page at the time the offer is claimed.

Unless otherwise stated, standard wagering requirements apply: bonus funds must be wagered the stated number of times on eligible games before withdrawal of any winnings derived from bonus play. Not all games contribute equally to wagering requirements — live casino games, table games, and crash titles may contribute at a reduced rate. Full contribution rates are listed on the promotions page.

c7c reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. A promotion may be altered mid-campaign where a technical error, abuse, or regulatory requirement necessitates it. Players who have already claimed a promotion will be notified of any material changes that affect their existing bonus balance.

Bonus abuse — including but not limited to using multiple accounts to claim the same bonus, coordinating with other players to arbitrage promotions, or exploiting technical errors — will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.

7. Gameplay and Betting Rules

All games offered on the c7c Platform are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules of each individual game are governed by the rules of the relevant game provider and are accessible within the game interface itself. c7c does not modify game rules and is not responsible for outcomes determined by third-party game engines.

For sportsbook wagers, bets are accepted at the odds displayed at the time the wager is confirmed. c7c reserves the right to void any bet where there is evidence of a pricing error, data feed failure, or match irregularity. In the event a sporting event is abandoned, suspended, or postponed, c7c's sportsbook rules (available on the Platform) will determine the settlement of affected bets.

The minimum bet amount and maximum payout limits applicable to each game and market are displayed within the game or market interface. c7c reserves the right to limit maximum bet sizes for any Player at any time, with or without explanation.

8. Prohibited Activities

The following activities are strictly prohibited on the c7c Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities:

• Opening more than one Account, whether in your own name or using another person's identity or details.
• Depositing, wagering, or withdrawing funds on behalf of a third party, or allowing a third party to operate your Account.
• Using automated software, bots, scripts, or any other technical means to interact with the Platform in a way not intended for human players.
• Exploiting software errors, glitches, or technical vulnerabilities to gain an unfair advantage.
• Engaging in any form of money laundering, fraud, or other financial crime through the Platform.
• Engaging in matched betting, arbitrage strategies, or any form of systematic exploitation of promotional offers across multiple accounts.
• Colluding with other players to influence game outcomes, particularly in live dealer games or tournaments.
• Providing false, misleading, or fraudulent documentation during identity verification.

9. Responsible Gaming

c7c is firmly committed to the principles of responsible gaming. Gambling is intended as a form of entertainment for adults. If gambling ceases to be enjoyable and begins to affect your financial wellbeing, relationships, or mental health, c7c urges you to seek help immediately.

c7c provides the following responsible gaming tools, all accessible from your Account settings or by contacting support:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you may deposit.
• Session Time Limits: Receive automatic reminders after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently suspend your Account from gambling activity for a minimum period of 30 days up to a permanent lifetime exclusion.
• Reality Checks: Pop-up notifications that display your session duration and net gambling position at intervals you configure.

For more details, please visit the c7c Responsible Gaming page.

10. Privacy and Data Protection

c7c collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating an Account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy. You may review the Privacy Policy at any time via the footer link on the Platform.

11. Intellectual Property

All content on the c7c Platform — including but not limited to trademarks, logos, text, graphics, software, game content, and the overall look and feel of the website — is the exclusive property of c7c or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. Any reproduction, redistribution, or commercial use of Platform content without prior written consent from c7c is strictly prohibited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, c7c shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including losses arising from network outages, third-party payment processing failures, or delays in game content delivery. c7c's total liability to you in respect of any single event or series of related events shall not exceed the total amount deposited by you during the 30-day period immediately preceding the event giving rise to the claim.

c7c makes no warranty that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all Platform services.

13. Amendments to These Terms

c7c reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Players via on-Platform notification. The revised Terms will take effect from the date of publication. Your continued use of the Platform following notification of changes constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you must cease using the Platform and may request closure of your Account.

14. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of the Platform should be referred in the first instance to c7c's customer support team at [email protected], with a clear written description of the issue. c7c will acknowledge complaints within 48 hours (Bangladesh Standard Time, UTC+6) and aim to resolve all disputes within 14 business days of receipt.

15. Contact Information

For all queries relating to these Terms & Conditions, including complaints, verification requests, and responsible gaming enquiries, please contact c7c customer support. Our team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6).

Email: [email protected] (plain text — not a clickable link)

All communications sent to c7c will be treated in strict confidence and in accordance with the Privacy Policy.